Right Click IT Solutions
Everything we do is about smoothing out the IT related bumps on the road to your organisation’s goals. Whether it’s setting up a new network or helping support and maintain an existing one, our team has the in-depth knowledge and experience needed to help, and is substantially more cost effective than employing an in-house IT professional with a comparable level of expertise. Our consultants believe in bringing you solutions, not problems, and take pride in explaining complex IT issues in plain English. Our aim is to guide you through IT decision making in an advisory capacity while always being aware that you know what is best for your business...give us your vision for IT in your organisation, and we will make it a reality and continuing success.
We offer solutions in four key areas:
Support is about more than just reacting to incidents. Preventative maintenance, ongoing optimisation of your IT assets and the successful roll out of new technology is all part of a successful approach to IT support. We work closely with those holding responsibility for IT functions within your organisation to develop a support plan which covers both emergencies and the ongoing need for your network infrastructure to keep pace with the growth of your business.
Our support solutions usually focus on a long term relationship to keep your IT investment working for you, but we can also work on an as-and-when basis if you suddenly begin to experience IT problems.
IT problems will happen, what’s important is how you react to them. We use a tried-and-tested process based on the following key steps:
- Analyse impact on business
- Prioritise accordingly
- Short term remediation: “just get it working”
- Long term remediation: “making sure it doesn’t happen again”
We focus on making sure that, in the event of downtime, your IT assets are back up and running as swiftly as possible. Every incident, no matter how small, will be followed by an assessment of how to prevent related problems.
The best way to reduce the number of IT problems you experience is proper planning and provisioning. We can help determine your needs and incorporate your plans for growth in to network design, software and hardware architecture. When a plan for new IT projects is finalised we can assist with the installation and optimisation of hardware and software.
Enhancing productivity is what IT is all about, and we can help you realise that ideal by recommending software and solutions that will help you do business faster and smarter. We can install and support any new technology leaving you to reap the benefits, and should problems occur we’ll be there to fix them at the drop of a hat.
To find out how our solutions can be applied to your business please take a look at our IT services.